Your Stay with Peace of Mind

The “Health Pass”

Dear clients,

From July 21, access to the swimming pools and SPA of our establishment and their facilities requires the presentation of a health pass in the form of a QR code, valid on the date of entry to the establishment and for the duration of your stay.
It can be presented on paper or in digital version: a negative RT-PCR or antigen test less than 48 hours old, or a certificate of recovery from COVID-19 (positive RT-PCR or antigen test dating back at least 11 days and less than 6 months), or a vaccination certificate, provided you have a complete vaccination schedule. This protocol may evolve over time depending on the evolution of the health situation.

From August 9, 2021 (provisional date given by the government), upon arrival at our establishments, we will ask all our clients to present a health pass including one of the following three documents:

• Vaccination certificate (complete vaccination schedule);
• Negative RT-PCR or antigen test less than 48 hours old (our guests staying for more than 2 days will need to provide a new negative test every 48 hours);
• Result of a positive test attesting to recovery from COVID-19 (dating back at least 11 days and less than 6 months).

To ensure safety for all, we are committed to welcoming you in the best conditions thanks to our hygiene and safety measures implemented in compliance with government rules throughout all our establishments.

The Health Charter

The entire team at Domaine du Mas de Pierre has taken the necessary health measures to guarantee you a worry-free stay.
At Domaine du Mas de Pierre, we guarantee a secure health journey for clients upon arrival, during your stay, and at your departure.

1/ OUR TEAM COMMITS TO
• Respect the directives and recommendations of public authorities in the fight against COVID-19.
• Respect barrier gestures.
• Respect social distancing.
• Wear masks.
• Wash hands regularly with soap or hydroalcoholic gel.
• Step back in case of COVID-19 symptoms.

2/ UPON YOUR ARRIVAL
• Reception protected by a Dacryl partition.
• Floor markings to respect regulatory social distancing.
• Provision of hydroalcoholic gel and surface disinfection wipes.
• Systematic disinfection of our reception counter, credit card reader, pens, and room cards after each use.
• Simplification of arrival procedures.

3/ DURING YOUR STAY
• Provision of a sanitary kit in your room for your use (masks, hydroalcoholic gel, and disinfectant wipes).
• Intervention of teams in your room during your absence and at your convenience.
• Each housekeeper has a personal cleaning kit. Rooms are fully disinfected before your arrival and after your departure using professional equipment.
• Regular cleaning of common areas (toilets, elevator, door handles, bells, stair railings…) with virucidal products.
• Simplification of departure procedures (favor contactless credit card payment and sending the invoice by email).

4/ DINING
• Catering service with a selection of local and seasonal products, respecting current standards and social distancing.
• Room service available for your breakfast, lunch, and dinner. Your tray will be left outside your room door to limit contact.
• A take-away picnic offer is available.

5/ RELAXATION
• Access to the SPA by appointment only.
• In compliance with current standards and social distancing, some areas remain closed (list of open spaces available from our teams).

6/ OUR RECOMMENDATIONS
• Wash hands regularly with soap or hand sanitizer.
• Wear a mask in all common areas.
• Respect all current barrier gestures and physical distancing measures.
• When leaving the room, open the window and turn off the air conditioning for the safety of our staff.

We take everyone’s health very seriously and will do everything in our power to offer the best service in a safe environment.

For any questions or for more information, please don’t hesitate to call us at +33(0)4 93 59 00 10